Support Services

Get the Most Value from your Cloud Infrastructure

Become lean, fast & innovative.

Get the most value from your cloud infrastructure through cubesys’ range of flexible support services that can plug-in when needed.

Support Services cubesys can help you with

  • Support or host all your IT needs, across a range of locations, platforms and hosting models. 
  • Provide services to keep your entire server fleet healthy, available and up-to-date. Get back to focusing on your core areas of business with cubesys managing your IT environment and ensuring optimal performance of your infrastructure.
  • Work as an extension of your team, whether that means supporting you as you define strategic roadmaps or holistically managing systems on your behalf. 
  • Need to offload day-to-day tasks that are hard to resource due to budget constraints or required expertise? cubesys can help by providing a ‘Block-of-Hours’ package to suit your particular needs. 

Cubesys provided a comprehensive review of our Azure platform. They identified and improved several areas, saving us thousands of dollars each month in subscription costs.

Frances Waterford
Chief Information Officer — Cancer Council NSW

Accelerate Your Success

with Holistic Support Services

cubesys Subject Matter Expert (SME) Support
Modern Workplace Support
Cloud Support
Security Support

cubesys Subject Matter Expert (SME) Support

Body: Specialised support from our consultants when you need it — where you need it. cubesys SME support is defined by your needs on an ad-hoc or retained basis. We will work with you to determine a project or task-based program, and to implement on days that suit you — both remote and in-house. 

We offer SME support for:
  • Health Checks
  • Technology Roadmaps
  • Project Resources
  • Planning & Implementation
  • Virtual CTO

Modern Workplace Support

Supporting your teams’ ability to collaborate across platforms seamlessly.

We can provide support for: 
  • Microsoft 365 and Teams
  • Windows 10 Deployment and Servicing
  • Windows Virtual Desktop (WVD)
  • Microsoft Managed Desktop & EndPoint Manager

Cloud Support

From our intense migration and implementation support through to ad-hoc cloud support — we’ll give you the confidence to excel in the cloud.

We provide support for: 
  • Cloud Center of Excellence
  • Cloud Cost Management and Optimisation
  • Cloud DR Support Services
  • Cloud Backup Support Services
  • Platform Support Services
  • DevOps & Automation

Security Support

Cubesys security specialists’ safeguard your infrastructure, understand threats and accelerate response times across your cloud environment, while allowing your teams to focus on higher-priority issues. 

We provide support for: 
  • Identity Management and Single Sign On (SSO)
  • Privileged Identity Management
  • Data Loss Prevention
  • MFA & Conditional Access
  • Office 365 Security
  • Defender ATP
  • Azure Security Centre
  • Azure Sentinel
  • Endpoint Manager

Don’t see your support needs listed above?

We’d love to help, whatever your challenge.