Get the Most Value from your Cloud Infrastructure
Become lean, fast & innovative.
Get the most value from your cloud infrastructure through cubesys’ range of flexible support services that can plug-in when needed.
Support Services cubesys can help you with
- Support or host all your IT needs, across a range of locations, platforms and hosting models.
- Provide services to keep your entire server fleet healthy, available and up-to-date. Get back to focusing on your core areas of business with cubesys managing your IT environment and ensuring optimal performance of your infrastructure.
- Work as an extension of your team, whether that means supporting you as you define strategic roadmaps or holistically managing systems on your behalf.
- Need to offload day-to-day tasks that are hard to resource due to budget constraints or required expertise? cubesys can help by providing a ‘Block-of-Hours’ package to suit your particular needs.
Cubesys provided a comprehensive review of our Azure platform. They identified and improved several areas, saving us thousands of dollars each month in subscription costs.
24/7 Service Desk
Our Australian-lead 24/7 service desk can support any IT Infrastructure expertise and task fulfilment you require.
Cubesys’ augmented support solution is a time-saving, real-time support service for solving complex issues.
We proactively maintain your networks, noting and fixing any system errors for full preventative protection.
Service Level Agreements are critical to a successful support service. Our SLA’s give you peace of mind and keep all parties accountable.
Accelerate Your Success
with Holistic Support Services
cubesys Subject Matter Expert (SME) Support
Body: Specialised support from our consultants when you need it — where you need it. cubesys SME support is defined by your needs on an ad-hoc or retained basis. We will work with you to determine a project or task-based program, and to implement on days that suit you — both remote and in-house.
We offer SME support for:
- Health Checks
- Technology Roadmaps
- Project Resources
- Planning & Implementation
- Virtual CTO
Modern Workplace Support
Supporting your teams’ ability to collaborate across platforms seamlessly.
We can provide support for:
- Microsoft 365 and Teams
- Windows 10 Deployment and Servicing
- Windows Virtual Desktop (WVD)
- Microsoft Managed Desktop & EndPoint Manager
From our intense migration and implementation support through to ad-hoc cloud support — we’ll give you the confidence to excel in the cloud.
We provide support for:
- Cloud Center of Excellence
- Cloud Cost Management and Optimisation
- Cloud DR Support Services
- Cloud Backup Support Services
- Platform Support Services
- DevOps & Automation
Cubesys security specialists’ safeguard your infrastructure, understand threats and accelerate response times across your cloud environment, while allowing your teams to focus on higher-priority issues.
We provide support for:
- Identity Management and Single Sign On (SSO)
- Privileged Identity Management
- Data Loss Prevention
- MFA & Conditional Access
- Office 365 Security
- Defender ATP
- Azure Security Centre
- Azure Sentinel
- Endpoint Manager