Many organisations today are struggling to transition from AI pilots to scaled impact that is embedded into everyday work. AI Forge is a structured, agile solution with a proven approach that embeds AI into the day-to-day workflows of your business by looking at technology in the context of real people and processes.
It delivers real-world, value-based outcomes at scale, instead of one-off tech demos— turning early promise into measurable value.
Why choose AI Forge by cubesys
Built, proven and refined by our in-house experts first. We’re still using it in-house today
Technical excellence combined with practical delivery
Holistic system-based thinking that delivers better results
Trusted by organisations who value controlled innovation
A long-term partner focused on adoption and continuous improvement
Your clear path towardscontrolled, agile AI adoption
1
Determine AI readiness
We start by understanding where you are today to make a realistic plan. This avoids wasted effort and ensures AI is introduced safely, with the right foundations in place. Including identifying risks, data governance, defining a path to value, aligning stakeholders, and proposing a use case roadmap. Our approach is to start small and deliver quickly. Rather than long, complex programmes, we focus on getting something useful live early to build confidence and momentum.
2
Map the operating model
Intentional recording of workflows is one of the strongest factors to achieving meaningful business impact with AI. To truly redesign workflows moving forward, we need to look into people and processes, including guiding behaviours, identifying AI opportunities, and how to achieve company-wide continuity and compliance. SystemsAtlas helps us conduct business analysis to understand and document your current state, so we can identify the right AI opportunities.
Not all AI ideas and use cases are equal. This step ensures we focus on the use cases that deliver the most value and are realistic to implement, including defining scope, behaviour-based design, and adoption preparation. Once value is proven, we scale step by step — avoiding disruption while increasing impact.
4
Put in proper AI guardrails
Clear boundaries around what AI can do, access, and automate make it safe to scale with confidence. We write a unique AI Contract per department or use case with your team, defining how the AI agents behave. We create a governance model, stakeholder guidance, and focus on ongoing compliance, accountability and secure access. We also adapt to your maturity level, scaling AI use cases in a way that feels controlled and right for you.
This is where ideas become real. AI is deployed inside your existing tools and workflows so it’s easy to use and becomes embedded in active, day-to-day workflows. We focus on seamless delivery, integrating with your processes, automating workflows, improving accuracy, and faster delivery.
6
Adopt and scale across the organisation
AI success depends on adoption. We get feedback from real users to shape how the solution evolves and improves based on actual, day-to-day use, not assumptions. As AI use cases are rolled out, learnings help strengthen guardrails, improve the operating model and subsequent use cases over time.
We’re customer zero building AI Forge for our day-to-day
Before bringing AI Forge to market, we applied it inside our own business — embedding AI into service desk operations, change control, licensing decisions, and internal knowledge workflows.
We quickly learned that AI only delivers value when it’s designed around real processes, not deployed as a standalone tool. Our shift from generic Copilot prompts to purpose-built, task-specific AI agents transformed AI from experimentation into measurable real-world impact.
It’s a structured, workflow-led approach that combines governance, adoption and scalable design. It’s how we’re helping customers like you move beyond pilots and unlock sustainable value from your Microsoft AI investments.
We’re entering an agent era where each of us manages infinite minds. The bar isn’t novelty—it’s usefulness: real outcomes, real value.”
Paul Heaton, Co-Founder & CEO, cubesys
Microsoft AI is ready. We boost its value in the real-world.
Microsoft Copilot, Copilot Studio, and generative AI capabilities unlock powerful productivity potential. But without clear processes, governance and operating alignment, AI can remain experimental or unmanaged. AI Forge fills that gap by aligning people, processes and technology so AI becomes part of how work actually gets done
Copilot results that speak for themselves
As early adopters of Copilot ourselves, we knew we couldn’t just treat it as a simple tool rollout. We combined Copilot rollout, automation, and systems thinking, integrating Copilot into our real workflows, supported by AI Champions and a structured readiness strategy.
Moving beyond generic prompts in Copilot for M365 and Copilot Studio, our agent-first mindset positioned AI as a digital teammate embedded into daily operations.
200% growth in 2 months
In copilot-assisted hours
5,500+ chats in first 30 days
averaging about six chats per person per day
8 Hours to <10 mins for health checks
Monthly environment health checks for managed services customers now take mins
Automated risk detection
Strengthened governance and reduced potential outages
Cultural adoption
Teams reported higher engagement and willingness to experiment with AI tools
Customer value
Faster turnaround times and more accurate risk assessments improved client outcomes
Forging a path towards the Microsoft Frontier Firm vision
Microsoft describes a Frontier Firm as an organisation that moves beyond isolated AI tools and begins redesigning work around human–agent collaboration at scale. AI Forge is built to help your business make that shift in a practical, governed, and repeatable way.
Through SystemsAtlas, AI Agent Contracts, and our proven approach, AI Forge embeds Microsoft AI technologies into real workflows. The result is a clear pathway from early Copilot adoption to agent-driven processes that are secure, scalable, and aligned to business outcomes, helping organisations evolve into true Frontier Firms with confidence.
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