Fixing PowerPoint Autosave and Collaboration Issues

The Problem

Our team recently ran into an unusual problem at the office. For a reason unknown to us at the time, users were unable to autosave any PowerPoint (PPT) file that was hosted in SharePoint. Collaboration on a PPT document was also no longer possible. What was even more bizarre was that no other Microsoft Office product was affected by this issue!

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So, let’s look at how we fixed this problem.

The Fix

  1. Log into config.office.com
  1. Under Customisation, go to Policy Management.

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  1. Either create a new policy or edit an existing one.

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  1. Locate the policy “Prevent Co-Authoring” for PowerPoint.

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  1. Set the policy configuration to “Disabled” (it’s a double negative).

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  1. Now wait. The policy will take roughly 24 hours to sync down to client machines. If you want to speed up this process, use Company Portal to force a sync.

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